Business Outcomes
Through Technology
Go beyond the technology to explore the strategies, leadership insights, and practical
approaches that help improve performance, reduce risk, and create lasting business value.
IT Thought Leadership & Expert Insights
Technology is evolving faster than ever, making it increasingly difficult for IT leaders to separate trends from practical strategies that deliver real business value. Our thought leadership library brings together the expertise of Buchanan Technologies' consultants, architects, engineers, and technology leaders to help organizations navigate today's most important IT challenges.
Featured Insights
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Professional Services
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Cloud
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Enterprise Applications
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IT Service Management
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Service Desk
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AI
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Learn how regulated organizations can build secure, compliant cloud architecture with strong governance, data sovereignty controls, and tested disaster recovery.
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Explore how a Human + AI service desk model helps organizations improve employee experience, build trust, and deliver more resilient IT support.
Read MoreMeet the Buchanan Experts
Our experts work with organizations every day on cloud, cybersecurity, Oracle applications, service desk, and field operations. See their backgrounds and find the right person for your next conversation.Our Experts in the News
Industry publications and analysts have covered our research, spoken with our leaders, and recognized our work. Check our recent coverage below.
IT Brief US covers our survey of 850 office workers, where 82% have chosen not to report an IT issue.
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Analysts at ECI Research review our report and support our call to pair SLAs with experience-level agreements (XLAs).
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Written by CTO Sean Kirby for The AI Journal: settle data and accountability first, then automate at a human pace.
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The Consulting Report spoke with CEO Michael Werblun about The Buchanan Way, follow-the-sun delivery, and a practical approach to AI.
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CIOReview's 2024 award profile draws on an interview with COO Stephen Sweett about personalized, long-term IT support.
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See Data Replication in Action!
Explore our infographic to learn how organizations use data replication to improve availability,strengthen disaster recovery, and support modern data environments.
Continue the Conversation
If one of our insights sparked an idea or raised a question, we'd love to hear from you. Our subject matter experts work with organizations every day to solve complex IT challenges and help businesses make smarter technology decisions.